Housekeeper
Summary
Performs a variety of housekeeping services to clean and maintain guest rooms in accordance with establish standards. Provide exceptional customer service when the opportunity arises.
Job Duties
• Thoroughly clean hotel rooms.
• Make beds with clean linens including sheets, blankets, pillow cases, etc.
• Remove dirty linen from room.
• If applicable, wash and fold laundry.
• Remove trash and/or debris from floors empty trash, clean shelves, clean mirrors, etc.
• Mop and/or vacuum floors.
• Wipe down base boards, window sills, door frames, tables, and furniture.
• If applicable, clean kitchen appliances such as stoves, fridges, and microwaves.
• Clean and disinfect bathroom including bathtub, tile, flooring, vanity, and walls.
• Replenish room and bathroom supplies.
• Report status of rooms such as clean/dirty/do not disturb to the housekeeping supervisor in a timely manner.
• Report maintenance issues to the correct department.
• Report additional cleaning issues to the housekeeping supervisor.
• Other duties as assigned.
Experience
• Previous hotel experience preferred although not required
Skills/Qualifications
• Ability to follow verbal and written directions.
• Ability to gain knowledge of applicable housekeeping procedures
• Ability to positively communicate to guests and co-workers.
• Ability to work scheduled hours.
• Ability to complete applicable housekeeping forms and communicate any problems or issues to management.
• Ability to have reliable transportation
Physical Demands
• Walking and standing frequently
• Bending, reaching stooping
• Ability to lift up to 15lbs