Project Coordinator | Business Operations Analyst | PMO Analyst
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PROFESSIONAL SUMMARY
Results-driven Project Coordinator / Business Operations Analyst with 8+ years of experience supporting enterprise IT, financial services, and corporate transformation initiatives. Proven expertise in PMO operations, portfolio reporting, financial tracking, governance, and cross-functional coordination across global teams. Known for translating complex project data into executive-ready insights while supporting multiple concurrent initiatives with accuracy and consistency.
Collaboration & Productivity:
Microsoft Word, Excel, PowerPoint, Outlook, Visio, Google Workspace, WebEx
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PROFESSIONAL EXPERIENCE
MUFG β Union Bank, N.A.
Project Manager β Global Migration Transition Lead
April 2022 β November 2024
β’ Coordinated global migration and transition initiatives, partnering with IT, vendors, and business stakeholders to gather requirements and track deliverables.
β’ Monitored project schedules, milestones, risks, and dependencies; delivered regular status reports to leadership.
β’ Managed portfolio-level tracking and monthly reporting across multiple concurrent initiatives.
β’ Facilitated stakeholder meetings; documented decisions, action items, and ensured follow-through.
β’ Oversaw risk and issue management, including escalation, remediation planning, and vendor coordination.
β’ Trained and supported five rotational analysts, ensuring consistency in PMO documentation and reporting standards.
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MUFG β Union Bank, N.A.
Senior Business Process Specialist / Project Manager II
May 2020 β April 2022
β’ Coordinated offshore transition and onboarding activities supporting 150+ resources for Controllers & Tax Services.
β’ Managed portfolio tracking, access provisioning, training documentation, and SLA monitoring.
β’ Supported system conversions and operational improvements through structured change management.
β’ Conducted weekly and monthly audits for training completion, compliance, and documentation accuracy.
β’ Partnered with PMOs, SMEs, and leadership to resolve issues, manage risks, and maintain service quality.
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IPM β Investment Project Management
Project & Financial Analyst
September 2016 β February 2019
β’ Supported real estate investment projects in a startup environment, managing planning, documentation, and financial tracking.
β’ Defined project scope, milestones, critical paths, and punch lists for renovation initiatives.
β’ Developed startup-level project logs, templates, and governance documentation.
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Bio-Rad Laboratories
PMO Business Process Specialist / LMS Administrator
March 2016 β August 2016
β’ Supported ERP and LMS implementations through organizational change management activities.
β’ Managed training readiness, completion metrics, and reporting for enterprise system rollouts.
β’ Administered LMS platforms, supported user access, and maintained process documentation.
β’ Maintained SharePoint sites and coordinated communications across cross-functional teams.
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Chevron Shipping Company
Project Manager II / Program Analyst
November 2013 β December 2015
β’ Supported IT system enhancements from design through closure, achieving cost reductions ranging from $1Mβ$20M.
β’ Managed portfolio schedules, financial tracking, vendor coordination, and executive reporting.
β’ Coordinated global rollouts of new technologies and process improvements.
β’ Led training initiatives and supported enterprise SharePoint collaboration sites.
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Wells Fargo
Senior PMO IT Project Program Coordinator / Financial Analyst
April 2012 β November 2013 | April 2010 β May 2011
β’ Provided PMO support for 10β15 concurrent projects ranging from $250Kβ$7M.
β’ Served as PlanView SME during bank-wide rollout, supporting 40+ managers.
β’ Coordinated project artifacts, approvals, financial tracking, and stakeholder communications.
β’ Supported accelerated-to-market initiatives and onboarding of senior project managers.
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EDUCATION & CERTIFICATIONS
Project Management Studies
β’ Certifications: Earned Value, Scrum Essentials, Leadership Landscape, Project Management Fundamentals
β’ SAS Certification (In Progress)
β’ Construction Project Management Certification (In Progress)
College Coursework:
Venture High School | Diablo Valley College | Contra Costa College
Psychology, Sociology, Information Systems, General Studies
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AFFILIATIONS & COMMUNITY INVOLVEMENT
β’ Women in Technology (WIT) β Wells Fargo
β’ CheckPoint Program β Wells Fargo
β’ Community Support & Volunteer
Principals only. Recruiters, please don't contact this poster.